Fueled by a real understanding of today’s challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype; developed profitable, long standing referral relationships with hospitals, SNFs, health care systems and senior housing; and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves.
We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets.
We are a mission-driven organization that is dedicated to improving the lives of seniors as they age. We are passionate about what we do -- providing seniors and their families with a vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed. We are in the exciting and dynamic home healthcare industry. Our market opportunity is large and growing as the baby boomers age and the home increasingly becomes the epicenter for care as consumers demand convenience and lower-cost solutions.
Our people are our greatest asset!
Do you have a knack for problem solving and love working with people? Join our Client Services Team today! At HouseWorks, we are hiring for a Client Services Manager. This position is responsible for ensuring an exceptional client/caregiver experience.
Responsibilities and Duties
Documentation and feedback support.
Caregiver connections and relationships.
Qualifications and Skills
Experience and Abilities. At least one year experience in a related position and/or field.
Skills and Characteristics. Ideal candidates have an upbeat attitude, like solving problems and can thrive in a fast-paced environment that is very people-centered.
Time Commitment. To be a great fit for this position, a candidate must be available for a full-time position.
Benefits and Perks
Benefits. We offer a competitive benefits package that includes medical coverage, 401k retirement option, paid holiday and sick time and other voluntary benefits. We also offer a robust Employee Assistance Program and Training and Workshop opportunities for your professional development.
Support Through a Culture of Learning and Employee Engagement. Although Caregivers are working remotely, our dedicated Client Service Team Members are focused on building relationships with clients and caregivers alike. When you join the team at HouseWorks, you have access to our resources!
This role will be part of the operations team with an annual cash compensation in the $35,000-40,000 range.