HouseWorks Home Care

Workers Compensation Manager

HouseWorks Corporate Office - Woburn, MA - Full Time

About HouseWorks

Fueled by a real understanding of today’s challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves. We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets. 

The Opportunity

We are a mission-driven organization that is dedicated to improving the lives of seniors as they age.  We are passionate about what we do -- providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed. We are in the exciting and dynamic home healthcare industry.  Our market opportunity is large and growing as the baby boomers age and the home increasingly becomes the epicenter for care as consumers demand convenience and lower-cost solutions. 

Job Summary:

We’re seeking a highly experiences and strategically minded professional for our Workers Compensation Manager position. The ideal candidate will be an employee-centric individual who has hands on experience with investigating and reporting of work-related injuries and partnering with insurance companies. This role requires a proactive and collaborative approach to safety, risk management, and employee wellness, along with excellent communication analytical and organizational skills

Essential Duties and Responsibilities:
  • Develop and implement effective injury prevention programs and safety initiatives in accordance with OSHA standards and best practices.
  • Collaborate with HR and other stakeholder teams to promote a culture of safety and wellness within the organization.
  • Responsible for continuous improvement of occupational health and safety while driving compliance with applicable regulatory standards.
  • Manage the administration of workers' compensation claims from initiation to resolution, while organizing and maintaining files on all claims.
  • Analyze workers' compensation data and trends to identify areas for improvement and implement strategies to reduce costs and mitigate risks.
  • Ensuring compliance with company policies and state regulations while updating police documentation
  • Investigates accidents, prepares reports, and submits appropriate forms to insurance carriers on a timely basis
  • Communicate with injured employees after each injury to keep line of communication open, discuss injury details, and request any required documents owed by employee.
  • Conduct thorough investigations and analysis of workplace incidents and accidents to identify root causes, drive corrective action, and prevent recurrence of illness or injury.
  • Prepare reports and presentations for senior management, highlighting key metrics, trends, and initiatives related to workers' compensation and occupational health.
  • Coordinate with insurance carriers, medical providers, and legal counsel to manage claims efficiently and effectively.
  • Responds to RFI from insurance carriers as needed, including wage requests
  • Facilitate Monthly WC review meetings with insurance carriers
  • Coordination of Safety Committee Meetings, including creating agendas and documenting meeting minutes.
  • Provide guidance and support to managers and employees regarding workers' compensation policies, procedures, and benefits, including return to work
  • Updates MassPay or other tracking system for OSHA related recording
  • Completes yearly mandatory OSHA reporting
  • Distributed office location federal, state, and company mandatory WC and OSHA postings
  • Works closely with the benefits team to transition employees to LOA when appropriate.
  • Works closely with the payroll team to coordinate wage replacement as needed.
  • Completes Bureau of Labor Statistics reporting
  • Stay current on industry trends, regulatory changes, and emerging best practices related to workers' compensation and occupational health.
  • Updates WC state-based procedures. And provides training to location leads on WC procedures
  • Attend hearings
  • Other duties as assigned.
Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Proven track record of developing and implementing effective injury prevention programs and safety initiatives.
  • Bilingual Spanish speaking a plus.
  • Bachelor’s degree in Human Resources, Business Administration or related field
  • 7+ years of experience in a professional setting
  • Understanding of OSHA regulations, workers' compensation laws, and healthcare industry standards.
  • Excellent analytical skills with the ability to interpret complex data and identify actionable insights.
  • Outstanding communication and interpersonal skills, with the ability to interact with employees at all levels of the organization.
  •  Detail-oriented with strong organizational and time management skills.
  • Proficiency in Microsoft Office Suite and experience with workers' compensation management software.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Strong interpersonal skills with the ability to empathize and provide support to injured employees.
  • Ability to work in a fast-paced environment and handle stressful situations working well under pressure.
This position offers the opportunity to make a meaningful impact on employee safety and well-being
within our organization. If you are a proactive and results-driven professional with a passion for
occupational health and safety, we encourage you to apply.

Location: HouseWorks, LLC (Woburn, MA), onsite 3 days per week; local travel may be needed (10%

Benefits:
  • 401k
  • Medical, Vision & Dental Insurance
  • PTO, Sick Time, Floating Holidays
HWOS1000

HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.

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