Job Summary:
The payroll representative primary responsibilities will consist of assisting HHA's, PCA's and PA's with any payroll questions as well as processing timesheets among other payroll-related tasks.
Essential Duties and Responsibilities:
• Manage a high call volume environment, addressing inquiries and resolving issues promptly.
• Review and enter all incoming timesheets accurately and in a timely manner.
• Follow up on all timesheets that require correction or clarification.
• Conduct orientation sessions to educate new aides on payroll procedures and related matters.
• Process Paid Time Off (PTO) requests for HHAs, PCAs, and PAs.
• Enter direct deposit information for HHAs, PCAs, and PAs into the system.
• Knowledge in either Viventium or HHA Exchange software for payroll processing.
• Demonstrate strong organizational and communication skills in all interactions.
• Availability to work overtime as needed to meet payroll deadlines and address urgent matters.
Qualifications and Skills:
• Previous experience in payroll processing preferred but willing to train with comparable office/administrative experience.
• Experience in a home health care agency a plus.
• Knowledge in using payroll software such as Viventium or HHA Exchange a plus.
• Fluency in Spanish is essential to effectively communicate with our diverse staff.
• Excellent organizational and time management skills to handle multiple tasks efficiently.
• Strong interpersonal skills with the ability to provide clear and concise explanations to staff regarding payroll procedures.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Detail-oriented approach to ensure accuracy in payroll processing and record-keeping.
Work Environment:
On-site In MA
HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.