HR Business Partner

Philadelphia, PA

Full Time

Office Staff - Woburn

Mid Level

Job Summary:   

The Human Resources Business Partner (HRBP) will partner with HouseWorks and staff to ensure business goals and objectives are met across assigned HouseWorks locations and entities. The HRBP will primarily be responsible for supporting front-line staff and management in the following areas including but not limited to employee relations, incidents, investigations, leaves and workers compensation support, policies and procedures, unemployment, training and development, employee engagement and performance management. This position is based on-site at the Broad Street, Philadelphia office, four days per week.

Essential Duties and Responsibilities:   

Establishes and maintains solid working relationships with all levels of management and staff.

Conducts thorough and factual investigations in response to internal employee complaints.

Ensure confidentiality of employee information and confidential investigations.

Participate in issuing progressive discipline for situations related to an HR investigation when appropriate.

Investigates and compiles information to respond to claims and subpoenas in partnership with senior HR leadership and Compliance.

Provides guidance and support to managers and employees to assist with the resolution of HR related concerns and questions.

Participates in incident reporting management and quality improvement efforts.

Provides day-to-day performance management guidance to management (coaching, counseling, career development, progressive disciplinary actions)

Ensures timely responses and information is submitted for unemployment claims.

Responsible for driving and supporting the performance management program.

Utilizes HR and company computer systems as a tool to aid in conducting complete investigations, terminations and reporting as needed.

Manages FMLA, LOAs, Accommodation Requests and WC leaves

Maintains system records, participates in audits, legal and compliance inquiries.

Collaborates with management and senior HR leadership to develop and implement policies and procedures as identified and needed.

Lead and participate in cross-functional working teams on strategic business initiatives.

Partners with management to identify employees at risk and devise retention strategies to retain valued staff.

Implements and executes Corporate HR programs to management and front-line staff.

Other duties and projects assigned.

Qualifications and Skills:  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Bachelor’s degree in human resources or related field or a minimum of 3-5 years of experience.

Advanced demonstrated experience in complex Employee Relations required.

Experience supporting multiple states/locations preferred.

Strong knowledge of federal and multi-state state labor laws and awareness of best HR practices and procedures.

Excellent judgment, problem solving and decision-making skills.

Ability to influence others at all levels of the organization.

Demonstrate strong business acumen and maintain excellent customer satisfaction levels.

Intermediate to Advanced skills in Microsoft Word, Outlook, and Excel.

Experience with HRIS systems.

Strong verbal and written communication skills, including the ability to communicate effectively with people from diverse backgrounds.

The ability to handle multiple tasks simultaneously, take initiative without direct supervision, set priorities, and thrive in a fast-paced environment.

Strong organizational skills.

HomeHealth Care experience is strongly preferred, working with non-exempt employees a plus

Physical Demands:  

Must remain in stationary position for long periods of time at desk or computer.

Requires occasionally standing, sitting, walking; using hands to finger, handle, or feel objects, tools, or controls; reaching with hands and arms; climbing stairs; hearing; talking.

Work Environment:  

Office environment.  4x per week at Broad Street, Philadelphia Office.

Travel (up to 30%) may be required to other offices

HWOS1000

HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.

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HR Business Partner

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